Voco Spa Thermal suite and Gym Membership

 Terms and Conditions of Membership 

1. Membership
1.1 "Annual Payment" this is an annual Membership where
Membership fees are paid in full at the beginning of the contract term. A
joining fee and an administration fee may be payable. Once paid you have 30
days and then the payment is non-refundable.

1.2 Direct debit membership minimum of 3 months once 3 months of completion
we require 30 days’ notice in writing with one full payment to be taken, this
gives you full access till the end of the month you’ve paid for.

1.3 The company has right to change opening hours due to business needs and
are subject the change, but will display in the spa and gym at least one-month
prior making the change. (Club hours for bank holidays, Christmas and new year
may vary, details are available on request). 

1.4 Some facilities may be out of action from time to time we will endeavor
to keep guests updated but will not incur any refund or compensation.  

1.5 Membership is for the guest’s name only on the membership and can
not be used by serval people. Each individual person must be a member. 

1.6 You must sign in with your membership card to enable access. Loss of
card is at a card of £5.00.

 

2. ContractTerm
2.1 For Annual Payment Memberships the contract term will be 12 months.
To renew Your Annual Payment Membership, you must do so no later than 30 days
prior to the expiry of your current membership term in accordance with the
terms and conditions of this contract.  

  2.2 Immediately Upon becoming a Member, you will pay any applicable
joining fees and administration fees as set out on the Application Form. These
fees are non-refundable.

2.3 Different Memberships attract different Membership Fees which are
payable by you. Please note, that we may withdraw or vary any Category. But we
will write to you and display a notice within any affected Leisure membership
at least one month before making the change.

2.4 Annual membership fees are due and payable at the commencement of
each Membership Period.
3.4 In the direct debit run if you fall into arrears in respect of any
fees payable (e.g. membership fees, joining fees or administration fees). We
will automatically take any fees owed on next fee due. Without prejudice, we reserve the right to suspend membership until
all arrears have been cleared and to refer the balance to a Debt Collection
Agency to recover, were you will incur further charges. We will take legal
action to recover the sum outstanding plus any costs Incurred in pursuing the
arrears.  

2.5 Membership Fees may be increased at our discretion, but we will
display a notice within any affected Leisure membership and/or write to you at
least one month before making the change. Annual Membership is renewed annually
where an increase will only apply at the time of renewal.

2.6 You will be issued with a personal Membership Card on joining the
club. Your Membership Card must be used to swipe in or shown to a member of The
Leisure Club staff, every time you visit the Leisure Club. In the event that
you misplace or fail to return at the end of your Membership, a charge of £5.00
payable for a replacement card.


3. Member's Physical Condition

3.1 Our staff, other representatives and contractors are not medically
trained and so they are not qualified to assess whether you are in good
physical condition and/or that you can engage in exercise without detriment to
your health, safety, comfort or Physical condition. If we see feasible we may
ask you to provide a doctor’s note this would be at your own expense.

3.2 It is your own responsibility to warrant and represent that both on
the date of your application and throughout the continuance of your Membership,
that you are in good health and know of no medical or other reason that you are
not capable of engaging in any exercise of your choice and that such exercise
will not be detrimental to your health, safety, comfort or physical condition.

3.3 We strongly recommend that you take expert medical advice before
undertaking any exercise if you are in any doubt about your ability to engage
in exercise.

3.4 We strongly recommend that you undergo an induction at The Leisure
Club before using The Leisure Club facilities.

3.5 A Pre-activity Questionnaire ("PaQ”) must be completed and will
form part of the Application Form, A PaQ must be on a yearly basis at the
minimum.

3.6 You will not use any of Our facilities whilst suffering from any
infection or contagious illness, disease or other aliment (including but not
limited to open cuts, abrasions, sores) where there is a risk however small,
that such may be detrimental to the health, safety, comfort or physical
condition of the other Members or guests or our employees, agents or
sub-contractors.

 

4. Limitation of Liability

4.1 Neither Us, our employees, agents nor sub-contractors will be liable
to you for:

4.2 Any loss, damage or theft of any property Brought onto any of our
premises or our Car Parking facilities; or  

4.3 Any death, personal injury or illness occurring on any or our
premises (including that caused by use of facilities and/or equipment) unless
caused by our employee, agent, sub-Contractors or our negligent act or
omission;

4.4 You are responsible for ensuring that you correctly operate or use
any facilities and/or equipment (including adjusting: levels or settings) which
we provide. If you are in any doubt about how to correctly operate any
equipment, you should consult one of our representatives before use.

4.5 Your use of all wet areas which are not supervised, is at your own
risk and we do not accept responsibility for any harm or injury to you, unless
caused by our employees, agents, sub-contractors or our negligent: act or
omission.

4.6 The Leisure Club's hydrotherapy pool, gym, studio, sauna and steam
room, spa treatment area may only be used by members over the age of 18 years
old.

4.7 For security reasons and the benefit of other Members, all lockers
must be vacated by the end of each visit. All lockers will be checked and
emptied of any contents at the end of each day. Any contents removed from
lockers will be kept for six weeks after removal. After the six weeks have
elapsed, the contents will be disposed of.

5. Conduct

5.1 You should use the facilities and equipment in accordance with the
advice given by any Leisure Club representative and/or notices suitably
displayed. You will not abuse the facilities or equipment of Leisure Club and
you will pay for any damage to our property 'where you wittily or negligently
cause such damage.

5.2 Disorderly rude or offensive behavior towards any Leisure Club
representative or other Members will result in the immediate termination of
Your Membership. For the purpose of this clause, a single breach: will be
regarded as "serious".

5.3 Running or jumping is not allowed in any wet areas.

5.4 Usage of the facilities is entirely at the Members discretion.

6. Termination
by the Leisure Club

6.1 We may terminate Your Membership without notice if:

6.2 In Our reasonable opinion, continued membership is likely to be
injurious to the Character or interests of The Leisure Club;

6.3 You have breached any terms and Conditions of this Contract; or

6.4 Membership fees or other charges payable under the Contract remain
unpaid after the due date for payment.  

  6.5 you will forfeit all the privileges of Membership with immediate
effect. At the date of termination any payments already made in respect of the
initial contract period may be refunded at our discretion in proportion to the
remaining term of your membership, after taking into account a 30-day notice
period which will begin from the first of the month after which the termination
occurred.

6.6 Appeals against any decision resulting termination Of Membership
must be submitted in writing to the Hotel General Manager whose decision will
be final and binding.

7. Cancellation


7.1 All Members without exception must give 30 days' written notice of
cancellation; such notice to begin from the first of the month after writer
cancellation is received. 

  7.2 We are not obliged to refund any Membership Fees where you have not
canceled Your direct debit instruction with your bank, and You have not given
valid notice in accordance with Clause 2.

 

8. Miscellaneous

 

8.1 Written notices must be delivered by hand, sent by recorded delivery
to us or emailed to Chelsea.smith@hiwinchester.co.uk that are required to be
given and must ask for receipt to prove the document has been received. All
other notices required to be given by us will be placed in a prominent position
within the Leisure Club.

8.2 Except as provided for at Clause  above, the provisions of the
Contracts (Rights of third parties) Act 1999 are excluded from this contract so
that no person other than you and us (including our employees, agents and
sub-contractors) can rely on or benefit from this Contract.

8.3 We reserve the right to close certain areas or individual facilities
in The Leisure Club for Your health & safety, repair, refurbishment,
development or other reason from time to time at our discretion without
compensation to you. We will provide you with notice of any planned closures
and alternative use of hotel whenever possible. If in the event that the
Leisure Club in its entirety is closed for more than 30 days, the membership
will be frozen with no charge for that month.

8.4 We may make changes to these Terms & Conditions from time to
time provided that we do not do so for any arbitrary or improper purpose. We
will write to you and display a notice within The Leisure club at least one
month prior to making any change and specify in the notice the date the change
will take effect.

8.5 No written or oral representation by either party other than in
accordance with Cause 9.0 will serve to modify or amend these Terms &
conditions in any way.

9.7 This Contract is subject to English Law and the parties agree that
the English Courts have exclusive jurisdiction to deal will any disputes
arising in relation to it.

9.8 House rules form part of these Terms & Conditions and are
available on request.